Terms and Conditions

Understanding These Terms

Our terms create a clear framework for how the casino operates and what we expect from every player. They cover everything from account opening through to financial transactions, game play and responsible gambling practices. We recommend that you review them regularly, as continued use of the platform after any updates constitutes acceptance of the revised version.

Eligibility and Account Registration

You must be at least eighteen years old and legally entitled to gamble in the jurisdiction where you are located. Accounts are opened only in your own name, and you may hold only one account with us. During registration you agree to provide accurate, complete and up-to-date information. We reserve the right to ask for proof of identity, age and address at any time. Failure to supply satisfactory documentation may result in the account being restricted or closed.

Account Security

You are solely responsible for keeping your username, password and any other security details confidential. Any activity carried out under your account will be treated as having been performed by you. Should you suspect that your login information has been compromised, you must notify our customer support team without delay. We are not liable for any losses that occur because you have failed to safeguard your account credentials.

Deposits, Withdrawals and Financial Rules

All funds deposited must come from a payment method registered in your own name. We support a variety of secure banking options, and deposits are usually credited instantly. Withdrawal requests are subject to standard verification checks to prevent fraud and money laundering. Processing times vary depending on the payment method chosen and the completeness of your verification documents. You cannot transfer funds between player accounts, nor may you use the platform for any commercial or business purpose.

Bonuses and Promotional Offers

From time to time we make bonuses, free spins and other promotional offers available. Each promotion carries its own specific rules regarding eligibility, wagering requirements, time limits and maximum withdrawal amounts. Unless stated otherwise, bonus funds must be wagered a certain number of times before any winnings derived from them can be withdrawn. We reserve the right to withdraw, amend or suspend any promotion without prior notice.

Game Rules and Fair Play

All games available on our platform use certified random number generators and are regularly audited for fairness. You agree to abide by the individual rules published for each game. The use of automated scripts, bots, or any artificial intelligence designed to gain an unfair advantage is strictly prohibited. Any attempt to exploit errors in game software or to collude with other players will result in immediate account suspension and the confiscation of any associated winnings.

Prohibited Conduct

Certain activities are not permitted under any circumstances. These include fraudulent behaviour, chargeback abuse, providing false registration details, accessing the site from jurisdictions where gambling is illegal, and any form of activity that could damage our reputation or compromise the integrity of our systems. We are required to report suspicious transactions to the relevant regulatory and law-enforcement authorities.

Responsible Gambling

We are committed to supporting safer gambling. A range of tools is available to help you manage your play, including deposit limits, loss limits, reality checks and self-exclusion. If you feel that gambling is becoming a problem, we strongly encourage you to use these facilities or to contact one of the professional organisations listed on our website. We may also impose our own limits or exclusions where we believe it is in your best interests.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, consequential or special damages arising out of your use of the service. Our total liability to you shall not exceed the amount you have paid to us during the preceding twelve months. We do not accept responsibility for technical failures, interruptions, viruses or unauthorised access to your computer systems that occur outside our reasonable control.

Changes to These Terms

We may revise these Terms and Conditions at any time to reflect changes in legislation, improvements to our services or operational requirements. The updated version will be published on this page with the date of the latest revision clearly displayed. Your continued use of the platform after any changes have been posted will be regarded as acceptance of the new terms.

Termination and Account Closure

Either you or we may close your account at any time. We may suspend or permanently close accounts if we believe there has been a breach of these terms, for regulatory reasons, or where we consider it necessary for the protection of the integrity of the platform. Any balance remaining on a closed account will be returned to you subject to satisfactory verification and any legitimate deductions.

These Terms and Conditions were last updated on 15 March 2025 and represent the entire understanding between you and Professor Wins Casino.